FAQ

How to place order?

Select the product which you had like to purchase. Send product
picture to our WhatsApp number. Send delivery address. Select the payment mode
and your order is confirmed.

WhatsApp number: +91 9543132754

WhatsApp shorten link: https://wa.me/919543132754

What is the available payment mode?

Gpay, phonePe, Paytm and Net Banking.

What is the delivery time?

Common delivery time 3 to 10 business days, based on the location shipping time will vary. We will notify while placing your order.

How do I make payment?

We will share payment details on WhatsApp, choose as per your
preferred payment options and make payment.

What is the return policy?

Return or exchange only for damaged or wrong item delivered. *PARCEL OPENING VIDEO IS A MUST FOR CLAIMING ANY KIND OF DAMAGE, MISSING ITEM, OR THE
WRONG ITEM DELIVERED. – For more details - https://vannamayil.com/pages/return-and-exchange-policy.

Is product will be quality?

Yes definitely, vannamayil selling only original and quality
products but however quality perception vary person to person.

If received damage product refund available?

Yes, you will get refund or exchange if received damaged product
with proper unboxing video. For more details - https://vannamayil.com/pages/return-and-exchange-policy.

How to track my order?

We will share courier tracking details as soon as your order gets
shipped.

Will I get same product as seen in website?

Yes, we posted all original pictures. However mild colour variation
possible due to colour reproduction in camera.

When will you dispatch my order?

Common dispatch time for non-stitching order 1-5 business days. If
any delay, we will notify while placing your order with us.

Will you dispatch through which courier service?

Will dispatch through DTDC, ST courier or Professional Couriers.
If any specific courier service notifies us while booking.

What should I do if the product package found open or seal brokencondition?

In that case don’t accept the parcel from courier delivery person.
Just ignore to accept the parcel and mention product in teared condition. Accept the parcel in only non-teared condition.

How do I know if my order is confirmed?

We will notify to your WhatsApp as soon as order is confirmed.

Does vannamayil shipping internationally?

Yes, we deliver worldwide.
Shipping is charged extra as per package weight and location. You will get notified the shipping charge while booking your order. Shipping charge starts from USD 18 (Rs.1400).

Payment options:

Net Banking.

Shipping Time:

Non-stitching orders: 5-7 business days

Stitching orders: 10 business days

Delivery Time: 5 – 10 business
days from the date of dispatch. Shipping timelines will be informed to the customer in advance.

Tracking: We will send you the tracking details as soon as your order gets shipped.